RNG35

During the shooting today, my RNG35 3.1 just stopped vibrating all of a sudden. Apparently there was no damage or falling..the motor just stopped itself.
The thing is I am in S.Korea and I expect it will take too long to get it back. Could you please give me some advice so I can fix the motor by myself? (it seems to be a minor problem under the circomstance) or, Do you recommend sending the broken adapter to you?

Thank you.

How long were you shooting for? Try some fresh batteries and let me know what happens.

leetraceyj wrote:How long were you shooting for? Try some fresh batteries and let me know what happens.

I tried new batteries and I still get the same problem.
motor still not working. I did not touch anything yet..

My Motor stopped working, too.
Right in the middle of a shooting. First it was difficult to get it going for days, and then it stopped forever.
I wrote the RNG35 Guys via Email two times.... but still NO REPLY. Are they still in business?

How can I replace the motor myself and where to order and why Brand / Model is it?

Thanks for any help

audionx

update:
if anybody is reading this at all...

motor is not dead, but is somehow stucked and started again by the following procedure.
- open the RNG. disconnect (unsolder) the internal batteries and the + pole.
- connect a switchable external power supply at the charger input (+ is inner pin)
- switch from 0 volts slowly to higher voltage until motor starts rotating again appr. at 7 Volt, then immediately shut down the power...!
- solder the internal batteries again and close the unit

The problem seems to be the stopping position on the motor itself, from where it is not able to start itself.
I guess that the others competitors like Cinevate have some electronics inside (from version MP2) to start the motor by a higher voltage impuls, to insure to get it running...?!?

sometimes the vibration motor is able to run when the RNG35 is not lined up horizontal (like you normally using it during filming) but instead vertical... (as i you were filming the sky)... then however is is starting most of the times.

anybody having thoughts about that?